FAQs / Help Signing into your Account:

What is my…

Username and Password?

These are assigned to you within 24 hours after you enroll in your first class. Your username is your first initial, your last name and then an assigned number (such as jsmith47). Your password defaults to your PIN number plus two zeros (if your PIN is 4798 then your default password would be 479800). To find your username, just log in to MySite and, click on the profile icon in the top right.

Student Number (or ID) and PIN?

These are numeric fields given to you at the time you apply to the college. The student number (sometimes referred to as student ID) is assigned to you and is contained in the email sent to you upon acceptance to the college. The PIN is a four digit number entered by you in the application. These can be used only to log in to MySite – all other services require your username and password.

How do I…

Log in to MySite?

MySite is accessible by links at the top of the college homepages.

Use your username and password to log in.  Until Summer 2024, you can also use your student number and PIN to log in.

Log in to Canvas?

You can access Canvas by the link on the IVC homepage, under Log In, or the link at the top of the Saddleback homepage.

Use your username and password to log in.
Canvas username example: jsmith0 - Do not add the @saddleback.edu or @ivc.edu suffix.

***If you just enrolled/registered for a class today, it will take 24 hours for a Canvas account to be activated for you. Your course will appear on your dashboard on the first day the course is set to begin (date listed in class schedule).

Log in to college computers?

Use your username and password to log onto any college computer.

Access my college email?

You need to be a current student to have access to a working account.
There are three ways to access your student email account. To sign in use your entire student email address as the username and a password.

College Homepages

On the IVC homepage, click on Log In at the top, and select Email.

On the Saddleback homepage, click on "Log ins" at the top and select "Email."

URL

Click on one of the following links or copy and paste into your browser 

Saddleback College: https://outlook.office365.com/owa/saddleback.edu

Irvine Valley College: https://outlook.com/ivc.edu

MySite

Look for the email link in the header of MySite. If you login through MySite, you may have to change your password the first time you log into your college email and this process will immediately change it for all other services as well.

  • Log in to MySite using your username and password.
  • Click on the email icon located toward the upper right of the page.
  • Use your entire student email address as the username and a password (You must reset your password if you are using the default PIN+00 as a password).
  • You may be prompted to select a language and time zone.
  • Click on Save.

You should now see your Inbox.

Change my PIN?

Students can change their current PIN by going into MySite and clicking on the Change PIN link in the Profile Icon in the top right.

If you are unable to login to MySite, try resetting your PIN following the instructions below:

  • Click on the "Login with Student Number and PIN" link.
  • Click on the "Forgot My PIN" link on the MySite login window.
  • Enter your User Name, Date of Birth, and click Continue.
  • Answer your security question and create a PIN.

Once you see the message “Your PIN number has been successfully updated” you can return to your MySite account by clicking on the link provided.

Change my Password?

Once a student has a username and password, the password can be changed by following the steps below:

Your password cannot be accessed by anyone – including staff. You can reset your password following the steps below:

  • Go to MySite and click on Login with Username and Password
  • Enter your Username and click Next
  • Click the Forgot My Password link
  • Select either "Change My Current Password" or "I Have Forgotten My Password"

Your password cannot be access by anyone - including staff.

What if I…

Don’t know my Student Number?

To protect your privacy, you must visit the Admissions & Records office and provide photo identification to retrieve your assigned student number.

Don’t know my Username?

Your username is the first part of your College Email Address, before the @ sign. Example: JDoe99

Forget my PIN?

Your PIN cannot be accessed by anyone – including staff. However you can reset your PIN:

  • Via Forgot My PIN if you know your student number. On the MySite login page, click on the "Login with Student Number and PIN" link, then click the "Forgot My PIN" link.
  • By visiting Admissions & Records and providing the necessary identification to reset your PIN.

Need more assistance?

If you are unable to log in to MySite, try resetting your PIN or Password as per the instructions in the following sections above:

  • Change my PIN?
  • Change my Password?

Contact technical support at each college:

Saddleback College:

Irvine Valley College: