FAQs / Help Signing into your Account:

What is my…

Student Number (or ID) and PIN?

These are numeric fields given to you at the time you apply to the college. The student number (sometimes referred to as student ID) is assigned to you and is contained in the email sent to you upon acceptance to the college. The PIN is a four digit number entered by you in the application. These can be used only to log in to MySite – all other services require your username and password.

Username and Password?

These are assigned to you within 24 hours after you enroll in your first class. Your username is your first initial, your last name and then an assigned number (such as jsmith47). Your password defaults to your PIN number plus two zeros (if your PIN is 4798 then your default password would be 479800). To find your username, just log in to MySite and, click on the profile icon in the top right.

How do I…

Log in to MySite?

MySite is accessible by links at the top of the college homepages.

Use your student number and PIN to log in.

Log in to Canvas?

You can access Canvas by the link on the IVC homepage, under Log In, or the link at the top of the Saddleback homepage.

Use your username and password to log in.
Canvas username example: jsmith0 - Do not add the @saddleback.edu or @ivc.edu suffix.

***If you just enrolled/registered for a class today, it will take 24 hours for a Canvas account to be activated for you. Your course will appear on your dashboard on the first day the course is set to begin (date listed in class schedule).

Log in to college computers?

Use your username and password to log onto any college computer.

Access my college email?

You need to be a current student to have access to a working account.
There are three ways to access your student email account. To sign in use your entire student email address as the username and a password.

College Homepages

On the IVC homepage, click on Log In at the top, and select Email.

On the Saddleback homepage, click on "Log ins" at the top and select "Email."

URL

Click on one of the following links or copy and paste into your browser 

Saddleback College: https://outlook.office365.com/owa/saddleback.edu

Irvine Valley College: https://outlook.com/ivc.edu

MySite

Look for the email link in the header of MySite. If you login through MySite, you may have to change your password the first time you log into your college email and this process will immediately change it for all other services as well.

  • Log in to MySite using your student ID number and PIN (four digit number).
  • Click on the email icon located toward the upper right of the page.
  • Use your entire student email address as the username and a password (You must reset your password if you are using the default PIN+00 as a password).
  • You may be prompted to select a language and time zone.
  • Click on Save.

You should now see your Inbox.

Change my PIN?

Students can change their current PIN by going into MySite and clicking on the “Change PIN/Password” link in the left navigation menu.

If you are unable to login to MySite, try resetting your PIN following the instructions below:

  • Click on the "Forgot My PIN" link on the MySite login window.
  • Enter your student ID number and click on continue.
  • Answer your security question and create a PIN

Once you see the message “Your PIN number has been successfully updated” you can return to your MySite account by clicking on the link provided.

Change my Password?

Once a student has a username and password, the password can be changed by going into MySite and clicking on the “Change PIN/Password” link in the left navigation menu.

Your password cannot be accessed by anyone – including staff. You can reset your password following the steps below:

  • Log in to MySite with your student ID number and four digit PIN.
  • Click on your profile icon.
  • Click on the Change PIN/Password link.
  • Click on Change Password.
  • Click I Have Forgotten My Password.
  • Enter your student email address and click on Proceed.
  • You will be given one or two options for sending you a verification code.
  • Selecting mobile phone requires you to enter the last four digits of the mobile number listed. Then a verification code with be texted to that number.
  • Selecting email will automatically send a verification code to the personal email listed on the account.
  • Enter the verification code provided.
  • Create a new password (Must be between 8 and 16 characters, a mix of letters and numbers, must contain one uppercase letter, and one special character.)
  • Confirm your new password.
  • Click the Change Password button.

What if I…

Don’t know my Student Number?

To protect your privacy, you must visit the Admissions & Records office and provide photo identification to retrieve your assigned student number.

Don’t know my Username?

You can view your username and email address by logging into MySite and clicking on the Profile Icon in the top right.

Forget my PIN?

Your PIN cannot be accessed by anyone – including staff. However you can reset your PIN:

  • Via “Forgot My PIN” if you know your student number you can use the “Forgot my PIN” link on the MySite login page and you will be prompted for your secret question/answer.
  • By visiting Admissions & Records and providing the necessary identification to reset your PIN.

Need more assistance?

If you are unable to log in to MySite, try resetting your PIN by following the instructions below:

  • Click on the "Forgot My PIN" link on the MySite login window.
  • Enter your student ID number and click on continue.
  • Answer your security question and create a PIN
  • Once you see the message “Your PIN number has been successfully updated” you can return to your MySite account by clicking on the link provided.

Contact technical support at each college:

Saddleback College:

Irvine Valley College: