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Saddleback College and Irvine Valley College Student Login FAQ

 


What is my…


Student Number (or ID) and PIN?

These are numeric fields given to you at the time you apply to the college. The Student Number (sometimes referred to as Student ID) is assigned to you and is contained in the email sent to you upon acceptance to the college. The PIN is a four digit number entered by you in the application. These can be used only to login into MySite – all other services require your Username and Password.


Username and Password?

These are assigned to you within 24 hours after you enroll in your first class. Your username is your first initial, your last name and then an assigned number (such as jsmith47). Your password defaults to your PIN number plus two zeros (if your PIN is 4798 then your default password would be 479800). To find your Username, just log into MySite and, click on the Profile Icon (top right)


How do I…


Login to MySite?

MySite is accessible from the college home pages - look for the MySite link on the top of the college home page possibly under Login. Use your Student Number and PIN to log into MySite.


Login to Canvas?

You can access Canvas using the IVC college home page under Login. On the Saddleback home page at the top is a link to CANVAS. Use your Username and Password to log in.
Canvas username: example jsmith0 - Do not add the @saddleback.edu

***If you just enrolled/registered for a class today, it will take 24 hrs. for a Canvas account to be activated for you. Your course will appear on your dashboard on the first day the course is set to begin (date listed in class schedule).


Login to college computers?

Use your Username and Password to log onto any college computer.


Access my college email?

On the IVC home page, click on Login at the top, then Email and Student Email.  Look for the email link in the header of MySite. If you login through MySite, you have to change your password the first time you log into your college email and this process will immediately change it for all other services.

You need to be a current student to have access to a working account.
There are three ways to access your student email account.                                     

URL

Click on the link https://outlook.office365.com/owa/saddleback.edu(link is external) or copy and paste it into your browser.
Sign in with your entire student email address as the username and a password (You must reset your password if you are using the default PIN+00 as a password -CLICK HERE).
You may be prompted to select a language and time zone then click on Save.
You should now see your Inbox.

Saddleback home page

Go to our Saddleback College home page http://www.saddleback.edu/.
Scroll down and Click on Email (orange box on the bottom right).
Click on the blue Outlook email icon.
In the next window use your entire student email address as the username and a password (You must reset your password if you are using the default PIN+00 as a password -CLICK HERE).
You may be prompted to select a language and time zone then click on Save.
You should now see your Inbox.

MySite

Login to MySite using your Student ID number and PIN (4 digit number).
Click on the Email icon (envelope icon) located toward the upper right corner of the page.
In the next window use your entire student email address as the username and a password (You must reset your password if you are using the default PIN+00 as a password -CLICK HERE).
You may be prompted to select a language and time zone then click on Save.
You should now see your Inbox.


Change my PIN?

Students can change their current PIN by going into MySite and clicking on the “Change PIN/Password” link in the left navigation menu.

If you are unable to login to MySite, try resetting your PIN following the instructions below:

  • Click on the "Forgot My PIN" link on the MySite login window.
  • Enter your student ID number and click on continue.
  • Answer your security question and create a PIN

Once you see the message “Your PIN number has been successfully updated” you can return to your MySite account by clicking on the link provided.


Change my Password?

Once a student has a Username and Password, the Password can be changed by going into MySite and clicking on the “Change PIN/Password” link in MySite’s left navigation menu.

Your Password cannot be accessed by anyone – including staff. However, you can reset it following the steps below:

Login to MySite with your student ID number and 4 digit PIN.
Click on your profile icon.
Click on the Change PIN/Password link.
Click on Change Password.
Click I Have Forgotten My Password.
Enter your student email address and click on Proceed.
You will be given one or two options for sending you a verification code.
Selecting mobile phone requires you to enter the last 4 digits of the mobile number listed. Then a verification code with be texted to that number.
Selecting email will automatically send a verification code to the personal email listed on the account.
Enter the verification code provided.
Create a new password (Must be between 8 and 16 characters, a mix of letters and numbers, must contain one uppercase letter, and one special character.)
Confirm your new password.
Click the Change Password button.


What if I…


Don’t know my Student Number?

To protect your privacy, you must visit the Admissions & Records office and provide photo identification to retrieve your assigned Student Number.


Don’t know my Username?

You can view your Username and email address by logging into MySite.
Click on the Profile Icon (top right)


Forget my PIN?

Your PIN cannot be accessed by anyone – including staff. However you can reset your PIN:

  • Via “Forgot My PIN” if you know your Student Number you can use the “Forgot my PIN” link on the MySite Login Page and you will be prompted for your secret question/answer.
  • By visiting Admissions & Records and providing the necessary identification to reset your PIN.

Need more assistance?

If you are unable to login to MySite, try resetting your PIN following the instructions below:

  • Click on the "Forgot My PIN" link on the MySite login window.
  • Enter your student ID number and click on continue.
  • Answer your security question and create a PIN

Once you see the message “Your PIN number has been successfully updated” you can return to your MySite account by clicking on the link provided.
You can contact technical support at each college:

Saddleback:

Email: scstudenttechsupport@saddleback.edu
Phone: 949-582-4363
Saddleback Student Technical Support
Please visit the website for hours of operation.

After-Hours Canvas Student Support:

Phone: (844) 303-0343 (toll-free)

Irvine Valley:

Email: ivctech@ivc.edu
Phone: 949-451-5696
IVC Student Technology Help

After-Hours Canvas Student Support:

Phone: (844) 600-4954 (toll-free)