Celebrating 40 Years of Education & Opportunity!

Business Services

Research and Planning

The Research and Planning department:

  • provides comprehensive data analysis and recommendations in the areas of instruction, student services, administrative services, technology, human resources and business services;
  • facilitates the district strategic planning process;
  • analyzes research studies on student outcome measures consistent with existing accreditation standards;
  • assists the colleges with data needs and methodologies in conducting program review and institutional effectiveness studies;
  • writes grant proposals in support of the growth and development of educational programs; and
  • facilitates the development, implementation and coordination of the district’s educational master plan.

Office Hours: Monday – Friday; 8:00 a.m.-5:00 p.m.

Business Address: 28000 Marguerite Parkway, Mission Viejo, CA 92692
Click here for the building location.

Contact Us:


Denice Inciong

District Director, Research, Planning & Data Management

(949) 582-4997 Email
Nicole Ortega Ph.D.    
Research & Planning Analyst (949) 582-4451 Email
Judy Perez    
Program Research Analyst (student success - categorical) (949) 582-4344 Email
Mayra Arias    
Senior Administrative Assistant (949) 582-4844 Email


Saddleback College


Jennifer Klein
Director of Research, Planning & Accreditation (949) 582-4565 Email
Dean Crews    
Senior Research and Planning Analyst   Email
Shouka Torabi    
Research & Planning Analyst (949) 582-4654 Email


Irvine Valley College


Craig Hayward Ph.D.
Director of Research, Planning & Accreditation (949) 451-5788 Email
Lisa Wang
Senior Research & Planning Analyst (949) 451-5766 Email
Loris Fagioli    
Research & Planning Analyst   Email
Bruce Feinstein    
Research & Planning Analyst   Email